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  1. UrbanYou
  2. I am a Service Provider
  3. Job Arrival / Re-quote

Job Arrival / Re-quote

  • What if there is an animal onsite and I am scared/ allergic?
  • What do I do if I feel unsafe?
  • The property has special requirements - what do I do?
  • I see existing damage on my pre-clean walk through - what do I do?
  • The property is LARGER than quoted - what do I do?
  • The property is DIRTIER than standard - what do I do?
  • What should I do on arrival?
  • What if the client is very late, do I I need to clean the whole booking time?
  • I cannot enter the property - no key found
  • I cannot enter the property - customer is not answering the door
  • Does UrbanYou pay for parking?
  • I cannot find the property - what do I do?
  • I cannot find parking - what do I do?
  • My vehicle has broken down, what do I do?
  • I am running late - what do I do?
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