If you have any issues with your clean, need to change your schedule, skip a clean, or just want to provide us with some feedback, our Customer Happiness team is available to contact Monday - Friday 8 am - 6 pm(AEST) and Saturday 8 am - 4 pm (AEST). Please call on 1300 048 566 (ext 2) or submit a support form. We do require at least 24 hours' notice for any changes otherwise, cancellation charges may apply.