We're so sorry to hear this and are eager to fix this for you. Our Customer Support Team is happy to discuss any issues and assist in reaching a solution. Please submit an enquiry or call us at 1300 048 566 to talk about your feedback. We want every customer to walk away with a smile on their face and as such we offer a Customer Satisfaction Guarantee.
We set high standards and are committed to keeping only the highest rated Service Providers on our network. Please ensure to rate your Service Provider so that we can review their ongoing inclusion in the UrbanYou network.