I’ve never had a cleaner before, what can I expect?

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You can expect your booking to start with your cleaner arriving as close to the booked time as possible. We give our cleaners a one-hour allowance from the booking time in case of traffic or if they're running late from a previous job.

You may have a single cleaner or a team of two cleaners (please let us know when booking if you have any special requests for the team size). The cleaners will have their own cleaning equipment and products, and will have been notified of any access instructions or special instructions that have been noted on your booking.

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