Will I be charged a cancellation fee?

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You can cancel or amend a booking free of charge, up to 24 hours before the service is scheduled to begin.

If you cancel or amend a Booking within 24 hours before the Service is scheduled to begin, you will have to pay cancellation costs equivalent to the value of the total booking fee.

If the Service Provider arrives at your property and is unable to gain entry, the cancellation fee will be charged.

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