Will I be charged a cancellation fee?

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You can cancel or amend a booking free of charge up to 24 hours before the service is scheduled to begin.

If you cancel or amend your booking within 24 hours of the scheduled start time of the service, a cancellation cost equivalent to the total booking fee will be applicable.

If the Service Provider arrives at your property and is unable to gain entry, the cancellation fee will be charged.

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