At UrbanYou we're pretty good at estimating the number of hours that your job requires. However, every home and every job is different, so your professional may need more time than was initially booked. Also, from time to time jobs can be a little more complicated or complex than we expected.
If this is the case, we will contact you to discuss and seek approval for additional time and confirm the additional charges.
Once you agree to this additional time and charges we will instruct the cleaner to complete the work and your credit card will be charged for the additional charges.