I’m not satisfied with the service I received


We're sorry you weren't happy with your UrbanYou service, let's fix that up for you. Our Customer Support Team are always on hand to make sure you are delighted with your service. Please contact us directly, and we'll do everything we can to make it right. Please send an email to support@urbanyou.com.au with full details and photos of the areas you are not satisfied with. 

We set high standards, and all of the Service Providers on our platform are expected to provide quality service. Please be sure to rate your Service Provider, so that we can review their ongoing inclusion in the UrbanYou network.


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