Your Service Provider may have a team of 2 or 3 people to get the job done faster. The total booked time is divided between the number of Service Providers.
So for example you have a 4 hour service and 2 Service Providers attended, they will work 2 hours each and the total service time will be 4 hours.
If this wasn't the case, please email email@example.com with the number of cleaners that attended your clean, the time they arrived and the time they departed. We will verify this with the cleaner and adjust your booking appropriately.