I have booked over the phone, when will I be charged?

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Bookings done over the phone are processed in the same way as online bookings. Your payment is processed securely on your Visa or Mastercard at the time of booking.

If you have a recurring service, your first service is charged at the time of your booking, and your payment for all future bookings will be pre-authorised up to 72 hours before each service date. The pre-authorisation is processed as payment after each service.

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