How do I pay for my service?


For your safety and convenience, UrbanYou is 'cashless' – no more last-minute dash to the ATM to get money for your cleaner! Your payment is processed securely and easily on your Visa or Mastercard upon booking.

If you booked a recurring service, your credit card is pre-authorised 24 hours before each service date. If you have Monday services, your credit card is pre-authorised 72 hours before each service.

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