What is the UrbanYou Satisfaction Guarantee?


We strive to delight and deliver on every service. If for any reason you're not satisfied, we'll do our best to make it right!

UrbanYou Satisfaction Guarantee - if you let us know within 24 hours that you are not 100% satisfied with your service, we'll send back the team to re-attend those areas you aren't happy with, at no additional charge.


To make a claim under our Satisfaction Guarantee, simply email us at support@urbanyou.com.au notifying us of the specific areas that require a re-attending and include photos.

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