Welcome to the Help Centre

Browse through our topics or ask UrbanYou Support a new question

How does UrbanYou work?

Select a Date

Select a date & time

Our friendly pre-screened professionals will arrive within an hour of your selected time.

We manage payments & support

Confirm your booking

UrbanYou manages payment and support once your booking is confirmed.

Hire the right expert

Your professional arrives

On the day your fully equiped pro will arrive to get the job done right!

Customers

Frequently Asks Questions

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Services Available

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Payment & Charges

Bookings & Changes

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NDIS

I'm an NDIS participant

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I'm a Support Coordinator or a Plan Manager

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Service Providers

Cancellations & Reschedules

Cleaning

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Service Provider Checklists

Job Arrival /Requote

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Complaints

Payments

Job Allocation

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